Aveni

Technology
Written By Harry Meighan

Aveni
25 South Lauder Road, EH9 2NB
https://aveni.ai/

Aveni is an award-winning Regtech company that specialises in Natural Language Processing (NLP), a type of AI, to develop solutions for regulated industries.

Its team of world-leading NLP scientists and engineers has built a platform - Aveni Detect - that monitors and analyses customer interactions such as call recordings and other digital communications.  Aveni Detect uses advanced machine learning to draw out trends and actionable outcomes driving a range of business improvements. These improvements include automated quality assurance monitoring and assessment, improved identification of vulnerable customers, Consumer Duty management, enhanced data analytics, and performance management of call centre agents and advisers.

Harry Meighan
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