Nile
Nile
13 - 15 Circus Lane, Edinburgh, EH3 6SU
nilehq.com
Nile is a strategic design company
We use design, research, and foresight to help financial services organisations navigate complexity and realise strategic goals.
We work with changemakers
If you've ever wanted to try something new, fix something broken, or explore something radical, you're a changemaker. We work with changemakers in large organisations to bring clarity and confidence to problems worth solving.
How we help
Nile works with financial services to shape and deliver new ideas, fix services, and find better ways of doing things, so that both you and your customers benefit. We've got a track record of helping some of the largest, most heavily regulated organisations break new ground and design industry-defining experiences.
Discover & validate ideas: We identify competitive opportunities for new products and services, prove their worth, and help teams take them to market with confidence.
Build insight & take action: We help changemakers make better decisions by grounding them in human behavioural insights, before cutting through assumptions to prioritise the most pressing issues for long-term change.
Optimise experiences & engage customers: We enhance the customer experience across your new and existing channels to reduce pressure on internal resources, increase customer satisfaction, and boost acquisition rates.
Adapt and adopt new realities: We support changemakers to reshape internal mindsets to activate strategy. We help teams adapt and adopt your new and improved journeys straight away.
Our Core Capabilities
Service Design ▪︎ Proposition Design ▪︎ Design & Behavioural Research ▪︎ Futures & Foresight ▪︎ Design Coaching & Training ▪︎ Colleague Experience Design ▪︎ Customer Experience Strategy ▪︎ UX Strategy ▪︎ UX Design & Testing ▪︎ Accessibility & Inclusion
